Last Updated: October 6, 2026
These Terms & Conditions govern your access to and use of the Gentle Dental Smile website and its related online features.
By accessing or using this website, you acknowledge and agree to these Terms & Conditions.
In these Terms, “Gentle Dental Smile,” “we,” “us,” and “our” refer to Gentle Dental Smile.
This website provides general information about Gentle Dental Smile, our dental services, our practice, and ways to contact our office or request an appointment.
These Terms primarily govern your use of:
Dental treatment provided by our practice may be subject to separate treatment plans, consent forms, financial agreements, patient policies, insurance requirements, and other documents.
Where another written agreement specifically applies to your treatment or patient relationship, that agreement may govern the applicable matter.
Gentle Dental Smile provides comprehensive dental care for patients of different ages.
Services available through the practice may include:
Availability and suitability of any treatment depend on an individual clinical assessment.
Information describing a particular service does not mean that the treatment is appropriate or available for every patient.
Information on this website is provided for general educational and informational purposes.
The website may discuss dental conditions, procedures, treatment options, technology, expected benefits, recovery, oral health, and other healthcare topics.
Website information is not intended to provide an individualized diagnosis or treatment recommendation.
Website content does not constitute individualized dental or medical advice.
You should not use information on this website as a substitute for:
Every patient's oral health and medical circumstances are different.
A qualified dental professional should evaluate your individual needs before recommending or beginning treatment.
Do not disregard or delay professional medical or dental advice because of information you have read on this website.
Gentle Dental Smile may offer same-day dental emergency appointments when available.
However, submitting an online appointment request does not guarantee same-day treatment or emergency care.
If you have an urgent dental concern, contact our office directly by phone.
If you are experiencing a serious or potentially life-threatening medical emergency, call 911 or seek emergency medical assistance immediately.
Do not rely on website forms, email, or other non-emergency communication methods for urgent medical treatment.
Our website may allow you to submit an appointment request.
The appointment request form may ask for information including:
Submitting a request does not automatically create or confirm an appointment.
Appointments are subject to:
An appointment is confirmed only after our office communicates confirmation to you.
You are responsible for providing accurate contact information so that our team can respond to your request.
Patients are responsible for providing accurate and reasonably complete information relevant to their care.
This may include:
You should notify your dental provider of significant changes to your health or other information that may affect treatment.
Treatment recommendations are based on each patient's individual circumstances and professional clinical judgment.
Recommendations may depend on factors including:
A consultation, examination, imaging, or other diagnostic process may be required before treatment can be recommended.
Website content does not guarantee that you will qualify for any specific procedure.
Dental, surgical, orthodontic, restorative, cosmetic, and sedation procedures may involve risks, benefits, limitations, and alternatives.
These vary depending on the treatment and individual patient.
Information provided on the website is not intended to describe every possible:
Relevant risks and alternatives should be discussed with your dental professional before treatment.
Results of dental treatment vary between patients.
Treatment outcomes may be affected by factors including:
Photographs, smile gallery images, testimonials, patient experiences, or treatment examples shown on our website are for informational purposes.
They do not guarantee that another patient will achieve the same or similar results.
No specific treatment result is guaranteed unless otherwise required by applicable law.
Gentle Dental Smile may use dental technologies such as digital X-rays, intraoral cameras, scanners, and other diagnostic equipment.
Website descriptions of these technologies are general informational descriptions.
Whether a particular technology, diagnostic method, or procedure is appropriate for you will depend on your individual clinical circumstances and the professional judgment of your dental provider.
Our practice may offer sedation or comfort options for appropriate patients.
Not every type of sedation is appropriate for every person.
Suitability may depend on factors including medical history, medications, age, treatment requirements, and other clinical considerations.
Any sedation treatment requires appropriate professional evaluation and may involve additional instructions, consent, precautions, and risks.
Website information about sedation is not a substitute for an individual consultation.
Gentle Dental Smile provides dental services for children as well as adults.
A parent, legal guardian, or other legally authorized person may be required to:
Requirements may vary according to applicable law and individual circumstances.
Pricing or promotional information displayed on the website does not necessarily represent the total cost of treatment.
Treatment costs may depend on factors including:
Any treatment estimate provided by the practice is subject to the terms applicable to that estimate.
Patients remain responsible for charges due under their applicable treatment and financial arrangements, subject to insurance coverage and applicable law.
The website may display promotional offers, new-patient offers, consultation offers, financing promotions, or other limited offers.
Unless otherwise stated, offers may be subject to:
Promotional offers do not guarantee eligibility for treatment or financing.
Where specific terms are provided with an offer, those terms control that promotion.
Gentle Dental Smile may accept PPO dental insurance plans and may assist patients with benefit verification.
Insurance coverage, however, is determined by the patient's insurer and individual insurance plan.
Coverage may depend on:
Any insurance benefit estimate is not a guarantee of payment.
Patients remain responsible for understanding their insurance coverage and for amounts not paid by their insurer, subject to applicable agreements and law.
Gentle Dental Smile may offer payment options and may accept CareCredit or other third-party financing services.
Financing may be subject to:
Any reference to 0% or promotional financing applies only where offered by the applicable financing provider and where the patient qualifies under the provider's terms.
Gentle Dental Smile does not control financing approval decisions or the terms offered by independent financing companies.
You should review all applicable financing disclosures before applying.
If you need to cancel or reschedule an appointment, please contact our office as soon as reasonably possible.
Any applicable cancellation, rescheduling, deposit, or missed appointment policy will be communicated separately where appropriate.
These website Terms do not independently establish a cancellation fee, missed appointment charge, or deposit requirement.
We make reasonable efforts to keep website information useful and current.
However, information may change over time, including:
We do not guarantee that all website information will always be complete, current, or error-free.
Please contact our office to confirm information that is important to your decision to obtain treatment or schedule an appointment.
Our website may display patient testimonials, reviews, ratings, photographs, or treatment results.
These materials describe individual experiences and results.
They should not be interpreted as:
Treatment outcomes and experiences vary by patient.
We do not guarantee uninterrupted or error-free availability of the website.
Access may occasionally be affected by:
We may modify, suspend, restrict, or discontinue website content or functionality when reasonably necessary.
You agree to use the website only for lawful purposes.
You may not:
We may restrict access where reasonably necessary to protect our website, practice, patients, or other users.
Unless otherwise stated, website content is owned by Gentle Dental Smile or is used with authorization from the applicable rights holder.
Protected content may include:
You may access website content for personal and non-commercial informational purposes.
Except where permitted by law, you may not reproduce, distribute, modify, republish, sell, or commercially exploit protected website content without appropriate permission.
Third-party trademarks, names, and logos remain the property of their respective owners.
Our website may contain links or integrations involving independent third parties, including:
Third-party websites operate under their own terms, policies, and privacy practices.
Gentle Dental Smile does not control or guarantee the content, availability, privacy, security, products, or services of independent third-party websites.
Your use of those services is subject to the applicable third-party terms.
Information submitted through the website is handled in accordance with our Privacy Policy.
Certain patient health information may be subject to additional protections under applicable healthcare laws and our Notice of Privacy Practices where applicable.
When communicating with us through website forms, email, text message, or other electronic methods, you acknowledge that electronic communications may involve privacy and security risks.
Please do not send highly sensitive medical, financial, or personal information using unsecured communication methods unless specifically requested.
We may use the contact information you provide to respond to enquiries, manage appointments, and communicate regarding services you request.
The website and its content are provided for general informational purposes.
To the extent permitted by law, we do not guarantee that:
Nothing in this section limits professional obligations relating to dental treatment or rights that cannot legally be limited.
To the extent permitted by applicable law, Gentle Dental Smile is not responsible for loss arising solely from reliance on general website information instead of obtaining individualized professional dental or medical advice.
We are also not responsible for interruptions, errors, independent third-party services, or circumstances outside our reasonable control to the extent permitted by law.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
These Terms do not alter the professional duties applicable to dental treatment provided by our practice.
We may update these Terms & Conditions periodically to reflect changes in:
The “Last Updated” date at the top of this page indicates the most recent revision.
Updated Terms apply prospectively from the date they are published unless otherwise required by law.
Changes to these website Terms do not automatically modify separate treatment, consent, or financial agreements already entered into with a patient.
These Terms are governed by the applicable laws of the State of Illinois and applicable federal law.
Nothing in these Terms is intended to remove or limit rights or protections that cannot legally be waived.
If you opt in to receive SMS messages from Gentle Dental Smile, you agree to receive informational and/or promotional text messages based on the consent you provide.
Messages may include appointment confirmations, appointment reminders, scheduling and rescheduling updates, responses to inquiries, service-related notifications, and promotional offers. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan. You may opt out of SMS communications at any time by replying STOP to any text message from us. After opting out, you may receive a final confirmation message. For assistance, reply HELP or contact Gentle Dental Smile at (630) 289-4840 or gentledental76@gmail.com. Wireless carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to your wireless carrier’s network availability and services. You must be at least 18 years old, or have the consent of a parent or legal guardian where applicable, to opt in to SMS communications. Consent to receive SMS messages is not a condition of purchasing any goods or services from Gentle Dental Smile.
If you have questions regarding these Terms & Conditions, please contact:
Gentle Dental Smile